Return Policy


Requests for Return Goods Authorizations must be made within 15 days of material’s shipment from Custom Beautech. Custom Beautech will solely determine the eligibility to return any products.
Your shipment should be checked upon receipt. Any shortage or damage must be reported within 72 hours. Defective merchandise will be replaced upon the return of the defective item.
All returns are subject to inspection and the Custom Beautech reserves the right to refuse any merchandise.
We do not accept for refund or exchange the following:
  • Opened packages of Needles
  • Open or old Pigment 
  • Containers with seal broken
  • Open and used devices 
We will refund your original shipping cost if the return is a result of our error. Otherwise, all sales are final. 
Please contact us by e-mail at support@custombeautech or phone prior to shipping goods back to us.
The shipping address for returned items is:
Custom Beautech 
3950 East Robinson Rd, Suite 109b
West Amherst, NY 14228